By being a Carmel Financial customer, you have the power to purchase great products and have the amount added to your revolving charge account.
Need a television, DVD player, gaming system, etc.? Click here to visit our CFC Superstore.
Frequently Asked Questions
How can I take advantage of my available credit with Carmel Financial?
Carmel Financial customers, whose accounts are in good standing, have the ability to purchase name-brand items and add them directly onto their account. To view the items available or to place an order, visit our CFC Superstore.
Can I pay my monthly payment with a credit card?
Absolutely. Carmel Financial accepts MasterCard, Visa, or personal checks.
I have recently moved. Who do I notify?
Please contact a customer service representative at 1.800.727.2987 and they will be happy to update your account.
Can I have my monthly payment automatically deducted from my checking account?
Yes. To save time and money, you can have your payment automatically deducted from your personal checking or savings account each month. To take advantage of this, contact a customer service representative at 1.800.727.2987.
I have a current account with Carmel Financial and would like to purchase another product. Does Carmel Financial have a list of businesses who offers financing through them?
Yes! Click here to visit our Merchant Locator Page. Simply enter your zip code and find merchants in your area that offer Carmel Financial financing.
I received a letter stating my account is past due, but I have yet to receive a billing statement. What do I need to do?
Contact our Customer Service Department at 1.800.727.2987 to ensure we have your correct address on file. But please understand that your payment is still due on the date shown on your contract. To make a payment click here.
I have a question regarding my billing statement.
Who should I contact?
Customer service representatives are available Monday – Friday,
9 AM - 6 PM Eastern, to answer questions regarding your account.
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Contact Us: 317.844.7951
Address: 101 East Carmel Drive, Carmel, Indiana 46032
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