The Carmel Financial Customer Web site is designed to provide customers important information on Carmel Financial, including the ability to:
- Conveniently pay their bill
- Purchase new merchandise at the CFC Superstore
As a valuable customer of Carmel Financial, subject to credit approval, you have the ability to purchase great products and have them added onto your Carmel Financial Revolving Credit Account. It's as simple as 1-2-3!
- Select a product.
- Add it to your shopping cart.
- If approved, Carmel Financial will notify you via email, and the product will be shipped to your door!
FAQs
Frequently Asked Questions
How can I take advantage of my available credit with Carmel Financial?
Carmel Financial customers, whose accounts are in good standing, have the ability to purchase name-brand items and add them directly onto their account. To view the items available or to place an order, visit our CFC Superstore.
Can I pay my monthly payment with a credit card?
Absolutely. Carmel Financial accepts MasterCard, Visa, or personal checks.
I have recently moved. Who do I notify?
Please contact a customer service representative at 800.727.2987, and they will be happy to update your account.
Can I have my monthly payment automatically deducted from my checking account?
Yes. To save time and money, you can have your payment automatically deducted from your personal checking or savings account each month. To take advantage of this, contact a customer service representative at 800.727.2987.
I have a current account with Carmel Financial and would like to purchase another product. Does Carmel Financial have a list of businesses that offers their financing?
Carmel Financial is a nationwide lender with a variety of merchants who utilize their financing program. However, at this time, Carmel Financial does not publish their list of merchants; but you can always refer a business to contact our sales team at 800.964.0672.
I received a letter stating my account is past due, but I have yet to receive a bill. What do I need to do?
Contact our Customer Service Department at 800.727.2987 to ensure we have your correct address on file. But please understand that your payment is still due on the date shown on your contract, whether your bill was lost in the mail or misplaced.
I have a question regarding my billing statement.
Who should I contact?
Customer service representatives are available Monday – Friday,
8 a.m. – 5 p.m., to answer questions regarding your account.
Home | About Us | CFC Superstore | Customer Service | Careers | Contact Us
Contact Us: 317.844.7951
Address: 101 East Carmel Drive, Carmel, Indiana 46032
© 2007 Carmel Financial–All rights reserved |
