Carmel Financial takes the security of your account
information seriously. However, you need
to be actively involved in the effort to protect your information from falling
into the hands of online scammers.
Never reply to messages from us or any other organization
requesting personal or account information. Carmel Financial will NEVER ask you
for this information in an email message.Should you ever receive a message requesting such information that
appears to have originated from us, please call our customer service department
immediately. It
is very simple for spammers to forge the From address
in an email.
Never click on a link in a message that appears to have come
from Carmel Financial to access or provide information regarding you or your account. Con artists can easily design web pages that
look identical to our web site or those of other organizations.
Always look carefully at web addresses when you click on
links. Scammers will go as far as using
domain names that closely resemble the site they are spoofing.Here are a few examples:
www.carmelfinancial.123.com (the actual domain here is 123.com)
www.carmefinancial.com (notice Carmel Financial is
misspelled)
Carmel Financial uses SSL certificates to secure our online
payment and CFCSUPERSTORE pages. These certificates
are issued by Comodo, a trusted and authorized
certificate granting organization. They
not only ensure you are connecting to the trusted site for which a unique
certificate was issued, they also are used to encrypt the communications
between your web browser and our web servers. If you receive an indication that there is a problem with a certificate,
do not use the site.
The following is an example of a certificate error when
using Internet Explorer 7.0.Earlier versions of Internet Explorer and Firefox will give similar warnings.